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Predictability affects user confidence levels
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| What role does predictability play in your confidence toward an online casino, and how do you react when standard processes suddenly change without clear advance communication? |
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Re: Predictability affects user confidence levels
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| Predictability is essential for confidence. I expect routine processes to remain stable unless there is a clear reason to change them. In the middle of my reaction to sudden changes, I compare them to how crashx football edition handled updates with advance explanations. When processes shift without warning, I become cautious, because surprise undermines trust even if intentions are good. |