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Chat 2.0 Help
Link | by on 2007-12-01 00:05:25 (edited 2008-03-21 19:36:03)
Hi Gendou:

I am having trouble get into the new chat. I have IE, Firefox, and Netscape. Every time I try to get in my browser crashed and burned. It looks like Java is not happy. here is the header of the error file it generated:

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0b1a10fa, pid=1232, tid=2256
#
# Java VM: Java HotSpot(TM) Client VM (1.6.0_03-b05 mixed mode)
# Problematic frame:
# V [jvm.dll+0xc10fa]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

Do I need new version of Java or am I just the only one here who is unlucky with the new chat 2.0?


Re: Chat 2.0 Help
Link | by gendou on 2007-12-01 01:16:50 (edited 2007-12-04 14:28:48)
Sadly, it seems like a lot of users are unable to use chat 2.0.
I would suggest you download and reinstall the latest version of the Java Runtime Environment here.

please post any other problems or bugs encountered below, unless i've already got them on my list:
  • Keep session alive for chat users
  • Improve browser compatibility
  • Fix "now chatting" status on profile



Re: Chat 2.0 Help
Link | by RzR on 2007-12-01 05:15:56
my chat loads and then says connection refused. I have the latest version of java installed. and i have tried various browsers. Please, could i get some help. Thanks


Re: Chat 2.0 Help
Link | by gendou on 2007-12-01 09:17:53
razor, sounds like you tried to connect during one of the times the server had crashed.
i'm working hard to make it more stable.


Re: Chat 2.0 Help
Link | by IS aka. Xynuki on 2007-12-01 09:21:39
my connections in chat seems everything fine. thanks gendou-sama /hail

@razor did you download again? just read the instructions before installed the latest java.

thanks devils-angel aka danchou ^^ thanks mizu-chan for signature and avatar ^^

Re: Chat 2.0 Help
Link | by on 2007-12-01 09:26:52
I have the latest Java Runtime Environment installed and on and still cant get in do i need to enable Java console


Re: Chat 2.0 Help
Link | by devils-angel on 2007-12-01 10:13:49
Yeah, I used that link Gendou provided and it works fine now.
Hmm, did you try restarting your browser? In the end, it said you might need to do that to fully install it onto your browser.

-------

Re: Chat 2.0 Help
Link | by on 2007-12-01 10:25:56 (edited 2007-12-01 10:37:28)
ok I'll restart, thanks
Edit: Dang it still cant connect, so should I enable Java Console.


Re: Chat 2.0 Help
Link | by gendou on 2007-12-01 12:35:32
i don't know about "Java Console" but it's worth a shot.


Re: Chat 2.0 Help
Link | by on 2007-12-01 12:47:28 (edited 2007-12-01 12:58:24)
ok, thanks Admin
dang it it didnt work, well here is the error im getting
The chat keeps saying Connecting to the chat... and it kept on saying that for like 30 minutes, i am assuming it is my computer but i dont know, so im going to wait until chat 2.0 is finished getting debugged.


Re: Chat 2.0 Help
Link | by yumeNOnaka on 2007-12-01 13:28:34 (edited 2007-12-01 13:29:26)
i have same problem... but with my opera...

if i use IE7 even the IE window cannot be closed... i will "KILL TASK" to close IE7 if i try to connect chat engine...

       
TYP
THE NAME:




Re: Chat 2.0 Help
Link | by gendou on 2007-12-01 16:53:57
OK, I made some changes, and most people should be able to access the chat as of the posting of this message.
If you cannot access the chat: clear your cache, close browser out, and re-open.

I have also scratched out some items on the known bugs list.


Re: Chat 2.0 Help
Link | by on 2007-12-01 17:16:10
i am sorry for asking a stupid question but where do i clear my cache? is there a button that automatically clears cache?


Re: Chat 2.0 Help
Link | by yumeNOnaka on 2007-12-01 17:38:08
For FF Do :Clear Private Data: in firefox menu...
For Opera Do :Delete Private Data: in Opera menu...
For IE Do :CONTROL PANEL>>Internet Options>>In GENERAL TAB Click [Delete...] Button

       
TYP
THE NAME:




Re: Chat 2.0 Help
Link | by on 2007-12-01 17:41:43 (edited 2007-12-01 17:50:09)
thank you so much
Edit:Man I dont know why but I stilll cant get in 2.1, I guess this isnt my lucky day.


Re: Chat 2.0 Help
Link | by on 2007-12-01 19:38:04
Well, I can get into chat 2.0 with mozilla firefox 2.0.0.11 , which occasional disconnection(does this word even exist? :P).

I can't get into chat 2.1
the text at the bottom reads retrying in n seconds, where n is a number from 1-10

but i'll keep trying to get in.


A friend of today is an enemy of tomorrow.
I am an empty shell. I don't feel loved at all

Re: Chat 2.0 Help
Link | by on 2007-12-01 19:39:26
Chat is down right now, so if you guys trying right now u'll get connection refused.
So wait till it's back.

Ohai. I HAZ RETURN AS OF 18-APR-2020!

Re: Chat 2.0 Help
Link | by on 2007-12-02 09:27:10
Hmmm, I noticed that on some user profiles, it says they are 'Now Chatting' but they aren't in chat~ Thought you should know.

Re: Chat 2.0 Help
Link | by on 2007-12-02 09:29:31
it say that cause we're in chat but the chat is down, maybe someone didn't close the chat window yet even if its down.

again its been down for 2hrs. and so on.. right now its down again~

some bugs i guess, it often crashed if gendou isn't on to restart it or something

Ohai. I HAZ RETURN AS OF 18-APR-2020!

Re: Chat 2.0 Help
Link | by on 2007-12-02 10:31:34
I've tried to install the new Java from the link gendou posted on 2 diff browers, but it wont install. does anyone have any tips?




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